General Manager - Luxury Hotel

Are you a visionary leader with a passion for hospitality excellence? Perhotelan is seeking an experienced General Manager to oversee our luxury hotel in Sintang, Kalimantan Barat. In this pivotal role, you will drive operational success, elevate guest experience, and ensure the seamless functioning of our hotel's operations. Join us in Sintang and be part of a team that values innovation, excellence, and guest satisfaction.

As the General Manager at our luxury hotel in Sintang, you will be responsible for overseeing all aspects of hotel operations, including front office, housekeeping, food and beverage, and maintenance. You will work closely with our team to deliver exceptional guest experiences and ensure our hotel meets and exceeds industry standards. With your strategic vision and leadership skills, you will play a crucial role in the continued success of our hotel.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Oversee daily hotel operations to ensure smooth and efficient functioning.
• Manage and lead a team of department heads to achieve operational excellence.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Monitor and analyze financial performance to ensure profitability and cost control.
• Ensure compliance with health, safety, and environmental regulations.
• Foster a positive and productive work environment for employees.
• Represent the hotel at industry events and conferences.
• Drive innovation and continuous improvement in hotel services and guest experiences.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Hotel Management, Business Administration, or a related field.
• Minimum of 8 years of experience in hotel management, with at least 3 years in a leadership role.
• Proven track record of successfully managing luxury hotels.
• Strong leadership and communication skills.
• Proficiency in English and local language.
• Familiarity with hotel management software such as PMS (Property Management System) and ERP systems.
• Certification in hospitality management or related field is a plus.
• Ability to work in a fast-paced and dynamic environment.

🛠️ Keahlian

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