Front Desk Receptionist

Quick Pro Indonesia · 📍 Pasuruan, Jawa Timur · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 12.000.000 per month
Quick Pro Indonesia is looking for a dedicated Front Desk Receptionist to join our team in Pasuruan, Jawa Timur. As a Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. This is a full-time position with a competitive salary package.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Handle guest inquiries and provide information about the hotel's amenities, facilities, and local attractions.,Manage front desk operations, including check-in and check-out procedures, and maintain accurate guest records.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations and guest satisfaction.,Handle guest complaints and resolve issues promptly and professionally.,Maintain a clean and organized front desk area, including reception desk, lobby, and guest waiting areas.,Assist with event and meeting arrangements, including room assignments and guest accommodations.,Perform other duties as assigned by the management.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1-2 years of experience in a front desk or receptionist role in a hotel, resort, or similar establishment.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in Indonesian and English languages is a plus.,Familiarity with computer software and basic office equipment.,Ability to work well under pressure and meet deadlines.,Professional and friendly demeanor with a customer-focused approach.

🛠️ Keahlian

Communication skillsProblem-solving skillsTime managementCustomer serviceBasic computer skills
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